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From168US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan S N Km. 12.5,, Cancun, Mexico

Canopy By Hilton Cancun La Isla features modern accommodations with a focus on contemporary style. This 4-star Cancun hotel includes amenities such as an outdoor swimming pool, a fitness center, and a rooftop space for events overlooking urban views.

Rooms & Amenities

Just-Right Rooms at Canopy By Hilton Cancun La Isla offer essential amenities such as air conditioning, a seating area, a flat-screen TV with satellite channels, and a private bathroom with toiletries. Some rooms provide scenic views of the sea or lagoon.

Dining Options

On-site dining includes options at Azulinda Cafe & Bar, serving American, Caribbean, and Mexican cuisine. Guests can also enjoy a laid-back atmosphere with light appetizers and refreshing drinks at the bar.

Leisure & Fitness

Leisure facilities at Canopy By Hilton Cancun La Isla include an outdoor pool and a shared lounge. Guests can take advantage of recreational amenities and access complimentary bikes for exploration.

Business & Services

For business needs, the hotel provides a 24-hour business center and meeting rooms accommodating up to 35 guests. Staff are available 24/7, speaking English, Spanish, and French to assist with various guest services.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Upper Floors King Room
Max:
2 persons
360 sq. feet 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Premium Queen Room
Max:
2 persons
360 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Premium Queen Room
Max:
2 persons
360 sq. feet 
Bed options:
2 King Size Beds
Sea view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 6.3 mi
Airports
Cancun (CUN) 12.6 mi
Isla Mujeres (ISJ) 18.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Paid shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Spa & wellness center
  • Solarium
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Boulevard Kukulcan S N Km. 12.5,, Cancun, Mexico
Map view
street view
Boulevard Kukulcan S N Km. 12.5,, Cancun, Mexico
Nearby
Mall
La Isla Shopping Village
1300 ft
Aquarium
Interactive Aquarium
1300 ft
Museums
Cancun Wax Museum
1300 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
1300 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
1300 ft
Shopping Area
Fashion Harbour
1300 ft
Mall
La Madonna
1300 ft
Parks
arte Garden
1300 ft
Restaurants
Pepe's pier
800 ft
Royal pier
Amorino
900 ft
Centro Comercial La Isla Blvd. Kukulkan
baby lobster
2500 ft
Blvd. Kukulcan Km 12.5
Santos Mariscos
900 ft
Blvd. Kukulcan Km. 12.7
BeachWalk Restaurant
900 ft
Boulevard Kukulcan Km 14.5
Baskin Robbins El Parian
900 ft
Boulevard Kulkulman
Italiannis
900 ft
Plaza la Isla
Haagen-Dazs
2500 ft
Blvrd Kukulkan Plaza Caracol Shopping Center
Oceano
1300 ft
Blvd Kukulcan KM. 12.5 The Westin Lagunamar Ocean Resort Villas & Spa

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.2
Location
7.4
Service
7.0
Dining
6.4
Guest reviews
5.8/10
based on 5 reviews
8.5
8.5/10 based on 642 reviews
Martha
United States of America, March  2025
5.6/10

I had a lovely six-night stay at Canopy By Hilton Cancun La Isla. The staff were incredibly friendly and went the extra mile to ensure my daughter's and my experience was nice. However, there were a few hiccups with room cleanliness and the breakfast costs that could be improved.

Rooms
7.0
My King Room with Sunset View was spacious and modern, but housekeeping missed cleaning the floors a few times and left unwashed coffee cups in the sink. Still, the room was comfortable overall.
Service
8.0
The staff really made my stay special, particularly JESUS, who was always helpful and full of smiles. However, there was a mix-up regarding a deposit that caused some frustration during checkout.
Location
9.0
The location is fantastic, right next to the La Isla mall. It made it easy to explore dining options and do some shopping without needing to travel far. Just a heads-up, though, there's no direct beach access.
Dining
6.0
While the breakfast was overpriced for what was offered, I enjoyed local dining options nearby, especially the THAI restaurant with a lovely sunset view. Still, the hotel food could use improvement.
Facilities
7.0
I appreciated the rooftop bar with stunning views and the amenities offered, but I did find the room coolers inadequate for perishable items. Overall, the facilities provided a decent stay.
Jon
United States of America, February  2025
6.0/10

I had a lovely three-night stay at Canopy By Hilton Cancun La Isla. The hotel was really modern and clean, with great amenities like the rooftop pool boasting fantastic views. However, I did find it a bit inconvenient that the hotel isn't right on the beach and requires a bit of a walk for access. Overall, if you're looking for a comfortable spot near shopping and dining, I would highly recommend this place.

Rooms
9.0
My junior suite was spacious, clean, and beautifully designed with a comfortable bed. The double bathrooms and giant shower were a nice surprise.
Service
8.0
The staff were friendly and welcoming, making me feel at home during my stay. Even the housekeeping did an excellent job keeping my room tidy.
Location
7.0
The hotel is perfectly situated above La Isla shopping mall, with plenty of restaurants nearby. However, the beach access is a downside since it requires about a 10-minute walk.
Dining
8.0
I enjoyed breakfast at the hotel, which was quite good, and I loved the views from my room. However, they could improve the dining options available.
Facilities
8.0
The rooftop pool area was a fantastic spot to relax, and I appreciated the room service and quick housekeeping.
John
United States of America, February  2025
5.6/10

My stay at Canopy By Hilton Cancun La Isla was quite pleasant overall, though there were a few hiccups. The location was fantastic, right next to La Isla mall, making it super easy to explore dining options and stores. However, the hotel doesn't have beach access, which was a bit of a letdown. Breakfast was good with plenty of choices, yet the cost was higher than expected, and I encountered some dining restrictions that could be improved.

Rooms
8.0
The King Room with Sunrise View was clean and comfortable, with a beautiful design that made my stay cozy.
Service
9.0
Staff were consistently friendly and helpful, especially Octavio and Rene, who went the extra mile to ensure I had a wonderful experience.
Location
7.0
The hotel is perfectly situated above La Isla mall, making it convenient for shopping and dining, though there’s no direct access to the beach, which could be an issue during the sargazo season.
Dining
6.0
While the breakfast offered a decent selection, the pricing felt steep, and the rooftop dining menu lacked variety. I found much better food options at nearby spots like Taco and Sonora-HIGHLY RECOMMENDED.
Facilities
7.0
Facilities were satisfactory with room service and housekeeping, though I was disappointed that there were no microwaves available for guest use.
Stan
United States of America, December  2024
5.2/10

I had a mixed experience at Canopy By Hilton Cancun La Isla. The location is fantastic, directly above La Isla shopping mall, which made it easy to access shops and restaurants. However, the lack of beach access was a downside, requiring a 10-minute walk. While my junior suite was spacious and modern, my dining experiences were marred by poor service, especially during breakfast. Overall, it was nice for a short stay, but there are definitely areas to improve.

Rooms
9.0
My junior suite, Room 101, was spacious and well-designed with beautiful decor. I loved the double bathrooms and the giant party shower. The views were nice, and the bed was very comfortable.
Service
5.0
While some staff were great, I had a frustrating encounter with a restaurant manager who was rude when I raised a concern about my meal order. This really dampened my experience.
Location
7.0
The hotel is ideally located above La Isla Mall, making shopping and dining super easy. However, the beach is a bit far, requiring a walk of about 10 minutes, which I found inconvenient.
Dining
6.0
Breakfast had a great variety, but the service was inefficient, and I faced unnecessary drama when trying to sit with friends. It left me feeling unwelcome.
Facilities
8.0
The rooftop pool and bar area were nice, providing great views and a relaxing atmosphere. I enjoyed the amenities offered, although some could use better management.
Charles
United States of America, November  2024
6.8/10

My recent stay at Canopy By Hilton Cancun La Isla was a mixed experience. While the rooms were clean and modern, the service left a lot to be desired. I encountered issues with unwanted disturbances and a frustrating breakfast billing problem. On the positive side, the hotel's location is great for shopping, and the rooftop dining had some delicious options.

Rooms
8.0
The King Room with Sunset View was very clean and comfortable. Lots of effort was put into making the space relaxing.
Service
5.0
I found the service to be inconsistent. While some staff members were friendly, my experience with the management was frustrating, especially regarding billing issues and repeated calls to my room that disrupted my stay.
Location
7.0
The location is fantastic for shoppers since it's right beside the La Isla shopping center, but it's not the best spot for accessing well-priced restaurants or the beach.
Dining
6.0
I enjoyed the rooftop bar, especially the soft shell crab tacos, which were very nice and worth the cost. Breakfast was also good, although I had a billing issue that's hard to overlook.
Facilities
5.0
The hotel offers various facilities like room service and housekeeping, but I experienced some inconveniences during my stay, including access to the pool and gym due to a private event.
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Check Rates
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room